People from North Kosovo mostly dissatisfied with the quality of life

Date start: 25.12.2018.
How do people in the north of Kosovo assess the quality of life in their municipalities, the quality of public services and infrastructure, the current economic situation, and the structure of employment? These are some of the issues covered by the research conducted by the Institute for Territorial Economic Development - InTER in municipalities in the north of Kosovo.

Results of the survey show that 46% of people from northern Kosovo negatively assess the quality of life in their municipalities. Based on their views, the worst quality of life is in the municipality of Leposavic, where 69% are not satisfied with the quality of life. By contrast, 76% of people from Zubin Potok municipality are satisfied with the quality of life.

As the main problems, citizens in the north of Kosovo point out unemployment and water supply, as well as the security and political situation, high crime rates, corruption, drug addiction and improper waste disposal. In the area of infrastructure, the greatest dissatisfaction is caused by the quality and availability of parking space, quality of water supply, poor sewerage and road network, while telecommunication network and postal traffic are rated the best.

Regarding the quality of institutions' work and provision of public services, citizens are most satisfied with the work of pre-school childcare institutions (kindergartens), primary and secondary schools, and least satisfied with the work of judicial system and police. As for different municipalities, citizens of Zubin Potok expressed greater satisfaction with the work of institutions than citizens of other municipalities. They have a particularly high satisfaction with the cultural and sports facilities in this municipality compared to others.

Respondents believe that opening new jobs would significantly improve the quality of life, as well as reduce the level of crime, corruption and drug addiction, and it would also cause better security and freedom of movement. It is interesting to note that the citizens of Mitrovica North prioritized better security, freedom of movement and suppression of the crime rate over job creation.

The second part of the research dealt with the state of labour in municipalities in northern Kosovo, based on the methodology of the International Labour Organization. The survey showed that full-time employees are dominant (74%), and among them those aged 35-44.

Most full-time employees are in the public sector (67%), much more than those in the private sector (29%). By municipalities, the highest number of employees in the public sector is in Zvecan (86%) and Zubin Potok (81%), and the least in Mitrovica North (52%). In Mitrovica North, a significant share of employees work in non-governmental organizations (10%). The highest share of employees in private sector (including agriculture) is in Leposavić municipality, 42%. Citizens are mostly employed in the territory of their municipality, with the exception of the municipality of Zvecan where 27% of the employees work in the territory of the municipality of Mitrovica North.

According to InTER’s research, northern Kosovo citizens are not interested in working on additional jobs, only 13% perform part-time activities in addition to regular work. Work in agriculture is the most significant of the additional jobs.

As for the level of earnings, the highest share of employees (46%) has monthly income between RSD 20,000 and 40,000. Monthly income between RSD 40,000 and 60,000 was earned by 30% of employees, while there is only 1% of those with a monthly salary over RSD 110,000. A significant number of employees (9%) have income of less than RSD 20,000.

As a reason for their unemployment, those respondents most often choose retirement, lack of jobs, insufficient level of education, health situation, etc. Of them, only 16.7% are those who tried to find a job in the previous period, or to start their own business. In the job search, they mostly decided to contact the employer directly, then through the Employment Office and through friends and relatives.

The respondents stated that they are mostly interests in the work in public sector (79%), while there was significantly less interest in working in private (12%) and non-governmental sector (5%). By years, work in the private and non-governmental sector is noticeably more attractive to younger generations (the age group 15-24 or 25-34) than the older ones. Among the respondents, the majority are those (44%) who would agree to work for a monthly amount between RSD 40,000 and 60,000.

The survey was conducted in mid-2018 on the territory of four municipalities in the north of Kosovo (Leposavic, Mitrovica North, Zubin Potok and Zvecan), with a sample of 598 respondents, with a confidence interval of 95% and a statistical error of ± 4%.